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Who Is Lookup

Again as a part of Custom Domain Troubleshooting, we do Who Is lookup which gives us a handful of information.


What is Who Is Lookup?

Who Is lookup gives exactly what the name means. "Who Is". In addition to Who Is, this will give few useful information like,
  1. Registrar Information
  2. Registered date and expiry information
and so on.

How to do Who Is Lookup?



1. Go to http://whois.domaintools.com/
2. Give the naked domain URL in the search box as shown below and search.
3. This will give the following result from which we can infer a few things,
This could be seen when you scroll down the result page.


What can be inferred from a Who is lookup?

1. Registrar Information

Registrar WHOIS Server: whois.enom.com
Registrar URL: www.enom.com
Registrar: ENOM, INC.
Registrar IANA ID: 48
Reseller: NAMECHEAP.COM 
This helps us know whom the registrar of our domain is so that we could contact them for support.

2. Expiry Information
Updated Date: 2017-01-01T18:53:06.00Z
Creation Date: 2017-01-02T02:53:00.00Z
Registrar Registration Expiration Date: 2018-01-02T02:53:00.00Z
When a record is in SOA status, it could be that the domain lapsed renewal time and you did not notice it. There is a second case where you could find SOA records which is mentioned below.

3. Domain Status
Domain Status: clientTransferProhibited https://www.icann.org/epp#clientTransferProhibited

In the domain status, if you happen to see,
Domain Status: clientHold https://www.icann.org/epp#clientHold
It means that you have missed out an Email from your registrar which wanted you to confirm the ownership. To solve this you can do two things,
  1. Look for an email from the registrar
  2. Contact your registrar through their support forums/support calls. 
Here's a screen shot of https://www.icann.org/epp#clientHold

 

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